How to Register on the ESS Utumishi (Watumishi) Portal

The Employee Self Service (ESS) – Watumishi Portal is the online system of the President's Office, Public Service Management and Good Governance (PO-PSMGG / UTUMISHI) for public servants in Tanzania. To use it, you first register with your Check Number, National ID and email address, then log in with your Check Number. This guide explains the registration and login steps, based on the official ESS portal.

• Portal: ess.utumishi.go.tz
• Registration page: ess.utumishi.go.tz/sessions/signup
• Username: your Check Number
• ICT support: support@utumishi.go.tz, 026 216 0240

What You Need Before You Register

• Your Check Number (your public service payroll number)
• Your National ID number (NIDA / NIN)
• An active email address that you can open

How to Register on the ESS Watumishi Portal

1. Open ess.utumishi.go.tz. On the login page, under "Not Registered?", click "Click here to register".
2. On the Register page, enter your Check Number.
3. Enter your National ID number.
4. Enter your Email Address, then type it again in Email Confirmation.
5. Click Sign Up.
6. Open your email inbox and follow the instructions in the confirmation email to verify your account and set up your login.

How to Log In to ESS Utumishi

1. Go to ess.utumishi.go.tz.
2. Enter your Username (Check Number) and your Password.
3. Click LOGIN. You can tick Remember me on your own device.

What You Can Do After Logging In

Once you log in, your dashboard is the main page for your employment information. Depending on your role, the ESS portal lets public servants:

• View and download payslips: choose the month and see your gross salary, deductions (such as tax and pension) and net salary, then download or print the payslip as a PDF.
• Check and update personal information: review your name, department, position and contact details. Some changes may need approval from your HR office.
• Manage leave: check your leave balances, apply for leave by choosing the leave type and the start and end dates, and submit it for approval by your supervisor or HR.
• See tax and pension details: view your tax deductions and, where applicable, your pension contributions.

The menu names may differ slightly on your account. Explore each section of the dashboard to see the services available to you.

Forgot Your Password?

On the login page, click "Reset Password?" and follow the instructions to set a new password.

Tips and Troubleshooting

• Make sure your Check Number and National ID are typed exactly as they appear in your records.
• Use an email address you can access, because the confirmation is sent there. If you do not see it, check your Spam or Junk folder.
• The login page has a Video Guide button and lets you switch the language between Swahili and English. For frequently asked questions, the login page also has a link to join the support team group.
• If registration fails or you do not receive the confirmation email, contact the ICT Support Team at support@utumishi.go.tz or call 026 216 0240.
• Never share your password with anyone, and log out when you use a shared computer.
• If you find an error on your payslip, such as a wrong deduction, contact your HR department.
• If the portal does not load, refresh the page, clear your browser cache or try another browser before contacting support.
• Always click Logout when you finish, especially on a shared device.

Official Source

This guide is based on the official ESS Watumishi Portal of the President's Office, Public Service Management and Good Governance. For more information, visit www.utumishi.go.tz.