Chief Technology Officer and Artificial Intelligence Officer at Coop Bank

Executive Job Opportunities at Coop Bank Tanzania Plc

Cooperative Bank Tanzania Plc (Coop Bank) officially commenced operations on October 1, 2024, following a nationwide cooperative movement aimed at capital mobilization and the strategic merger of Kilimanjaro Cooperative Bank and Tanzania Community Bank. The bank’s mandate is focused on transforming the financial landscape of Tanzania. Coop Bank is dedicated to enhancing financial inclusion by providing access to banking services for cooperatives, farmers, and unbanked populations. Additionally, the bank plans to leverage technology and innovation to improve service outreach and operational efficiency.

Coop Bank Tanzania was formally launched in April 2025 and operates with a strong commitment to commercial principles, while prioritizing the needs of its cooperative members and the broader community.

In line with its growth strategy, Coop Bank Tanzania invites applications from suitably qualified and experienced candidates to strengthen its senior management team by filling the following three executive positions and one managerial position:

Chief Technology Officer and Artificial Intelligence Officer

The Chief Technology Officer and Artificial Intelligence Officer (CTA) will be responsible in shaping the AI and technology landscape of the newly established cooperative bank. It offers the opportunity to drive AI-driven digital inclusion solutions for underserved communities and contribute to Tanzania’s digital finance vision for 2050.

Key areas of responsibilities include:

Technology & AI Strategic Leadership:

Develop and guide the bank’s technology & AI roadmap to support digitalization and financial inclusion.
Create AI-driven platforms for fraud detection, credit risk assessment, predictive maintenance, and customer service automation.
Establish internal capabilities and a developer hub focused on AI/ML and robotics.

Infrastructure & Operational Excellence:

Oversee technology infrastructure, including core banking, mobile/web banking, and disaster recovery systems.
Implement IT service management frameworks and proactive monitoring systems.
Lead integration with core banking systems and interbank networks.

Cybersecurity & Risk Management:

Design AI-based cybersecurity measures for threat detection and fraud prevention.
Ensure compliance with ISO 27001, PCI-DSS, and national regulatory standards.

Financial Inclusion & Agribusiness Development:

Promote digital platforms for cooperatives and agribusiness stakeholders.
Collaborate on AI-driven credit models for digital lending and agricultural loans.
Develop an Agribusiness App for data access and personalized credit facilities.

Operational Efficiency & Automation:

Enhance operational efficiency through automation and digital migration of back-office processes.

Required minimum skills, attributes and competencies:

Attributes: Innovative Mindset|Adaptability|Integrity and Ethical Standards|Customer-Centric Orientation|Resilience

Competencies: Strategic Planning|Stakeholder Management|Governance and Compliance|Team Leadership|Strong stakeholder management and regulatory navigation skills.

Required minimum qualifications:

A holder of Bachelor’s degree in Computer science, Information Technology, Engineering or related fields
Master’s degree in Artificial Intelligence or Data Science, MBA, MSc IT or equivalent
Working experience of not less than 10 years of professional relevant experience in the banking/financial services 5 of which must be in Senior Executive level with a proven track record of deploying AI/ML solutions
Professional certification: CISM, CISA, ITIL
Knowledge of cybersecurity frameworks and the Tanzanian digital finance ecosystem. Strong change management and stakeholder engagement capabilities
Deep understanding of the Tanzanian banking landscape especially in cooperative or microfinance.

How to Apply:

Coop Bank is an equal opportunity employer and promotes gender equality.

Send your application pack in pdf format comprising documents in (a)-(e) addressed to the Managing Director, Coop Bank Tanzania only through Ernst & Young email address info.tanzania@tz.ey.com i.e

(a) An application letter not exceeding 3 pages showing how you meet the position requirements

(b) Copies of your university degrees and its transcript (For Foreign Universities degree attach TCU letter of recognition of your degree).

(d) Contact address including telephone number(s) and email address(s) and

(e) Names and full addresses/contacts of three (3) professional related referees

Deadline for receiving applications is 17:00 hours Wednesday December 31st 2025

Chief Commercial Officer at Coop Bank

Executive Job Opportunities at Coop Bank Tanzania Plc

Chief Commercial Officer

The Chief Commercial Officer (CCO) will be responsible for planning, developing and implementing commercial strategies to support business development and build on the bank’s growth.

The Chief Commercial Officer will lead our commercial and customer growth strategy. This pivotal role will drive sustainable financial performance, customer expansion, and innovation in product and service delivery, particularly within the cooperative sector. The CCO will enhance the Bank’s digital and physical outreach across Tanzania, aligning with our mandate to provide inclusive and innovative banking services.

Reports to: CEO

Key areas of responsibilities include:

Strategic Leadership: Develop and execute a national commercial roadmap targeting cooperatives, MSMEs, youth, women, and underserved communities. Translate vision into market-share and revenue targets.
Product Development: Oversee the lifecycle of product and service development, focusing on digital transformation across various channels (mobile, internet, agency).
Digital Channels & Partnerships: Scale digital service adoption and drive strategic partnerships with finteches, MNOs, and other service providers to enhance service delivery.
Sales & CRM: Implement robust sales tracking tools and manage CRM platforms to improve customer acquisition, retention, and lifecycle value.
Risk & Compliance: Ensure all commercial initiatives comply with regulatory frameworks and manage credit risk and product profitability.
Team Leadership: Lead and develop a high-performance commercial team, fostering a culture of innovation and accountability.

Required minimum skills, attributes and competencies:

Required minimum qualifications:

A holder of Bachelor’s degree in Business, Finance, Economics or related fields
MBA Finance, Economics or related fields
Working experience of not less than 10 years in the banking/financial services, 5 of which must be in Senior Executive level
Proven experience in strategy development, product development/innovation and digital transformation
Deep understanding of the Tanzanian banking landscape especially in cooperative and rural finance.

How to Apply:

Coop Bank is an equal opportunity employer and promotes gender equality.

Send your application pack in pdf format comprising documents in (a)-(e) addressed to the Managing Director, Coop Bank Tanzania only through Ernst & Young email address info.tanzania@tz.ey.com i.e

(a) An application letter not exceeding 3 pages showing how you meet the position requirements

(b) Copies of your university degrees and its transcript (For Foreign Universities degree attach TCU letter of recognition of your degree).

(d) Contact address including telephone number(s) and email address(s) and

(e) Names and full addresses/contacts of three (3) professional related referees

Deadline for receiving applications is 17:00 hours Wednesday December 31st 2025

Chief Financial Officer at Coop Bank

Executive Job Opportunities at Coop Bank Tanzania Plc

Chief Financial Officer

The Chief Financial Officer (CFO) will provide strategic and operational leadership in financial planning, management, treasury, operations, regulatory compliance, and risk management. This role is crucial for ensuring the bank’s financial stability and sustainability while adhering to the Bank of Tanzania regulations.

Reports to: CEO

Key areas of responsibilities include:

Strategic Leadership: Develop and implement the bank’s financial strategy aligned with cooperative principles and sustainable business objectives.
Financial Management: Oversee budgeting, forecasting, and financial analysis to support strategic decision-making and optimize profitability.
Regulatory Compliance: Ensure compliance with BoT guidelines, tax laws, and IFRS standards, and liaise with regulatory bodies.
Treasury Management: Manage treasury operations, cash flow, and liquidity levels while maintaining relationships with financial institutions.
Risk Management: Collaborate with the Risk & Compliance Department to identify and mitigate financial risks and establish internal controls.
Team Development: Lead and mentor finance and treasury teams, fostering a culture of accountability and continuous improvement.

Required minimum skills, attributes and competencies:

Required minimum qualifications:

A holder of Bachelor’s degree in Finance, Accounting, Economics, Business Administration or related fields
Master’s degree Finance, MBA, and professional verification (CPA (T), ACCA, CFA, or CIMA
Working experience of not less than 10 years of professional experience in the banking/financial services, 5 of which must be in Senior Executive level
Proven experience in strategy development, product development/innovation and digital transformation
Deep understanding of the Tanzanian banking landscape especially in cooperative or microfinance.

How to Apply:

Coop Bank is an equal opportunity employer and promotes gender equality.

Send your application pack in pdf format comprising documents in (a)-(e) addressed to the Managing Director, Coop Bank Tanzania only through Ernst & Young email address info.tanzania@tz.ey.com i.e

(a) An application letter not exceeding 3 pages showing how you meet the position requirements

(b) Copies of your university degrees and its transcript (For Foreign Universities degree attach TCU letter of recognition of your degree).

(d) Contact address including telephone number(s) and email address(s) and

(e) Names and full addresses/contacts of three (3) professional related referees

Deadline for receiving applications is 17:00 hours Wednesday December 31st 2025

Only shortlisted candidates will be contacted.

Manager – Project Management Office (PMO) at Coop Bank

Executive Job Opportunities at Coop Bank Tanzania Plc

Manager – Project Management Office (PMO)

The Manager of Project Management Office will be responsible for establishing, leading and scaling the bank’s enterprise Project Management Office. This role is crucial for ensuring the successful delivery of strategic initiatives across our financial services organization. The Manager will align change programs with regulatory requirements, business strategy, and operational priorities, overseeing project governance, portfolio management, resource planning, and reporting.

Reports to: Director of Strategy and Innovation

Key areas of responsibilities include:

PMO Leadership & Strategy:
- Define and execute the enterprise PMO strategy and operating model.
- Establish standardized project delivery frameworks and methodologies tailored to financial services.
- Foster a culture of disciplined delivery and continuous improvement across project teams.
Portfolio & Program Management:
- Oversee the enterprise project portfolio, ensuring alignment with strategic objectives and regulatory commitments.
- Maintain visibility of all change initiatives, including budgets, milestones, risks, and dependencies.
- Lead portfolio planning and capacity management processes.
Governance & Compliance:
- Implement strong governance processes, including gating and project assurance reviews.
- Ensure compliance with relevant financial regulations.
- Collaborate with Risk, Compliance, Audit, and Legal teams on regulatory-driven initiatives.
Stakeholder Management:
- Act as a strategic advisor to executive leadership on change delivery and portfolio health.
- Build strong relationships with business heads, technology leaders, and external partners.
- Facilitate effective communication across cross-functional teams.
Resource & Financial Management:
- Oversee PMO staffing and develop resource allocation models.
- Monitor budget performance across projects and drive cost optimization.
Delivery Excellence:
- Champion modern delivery practices, including Agile transformation and DevOps integration.
- Drive improvements in project success rates and benefits realization.
- Lead post-implementation reviews and incorporate lessons learned into future projects.

Required minimum skills, attributes and competencies:

Attributes: Strategic Thinker|Continuous Improvement Mindset|Adaptability|Emotional Intelligence|Accountability

Competencies: Leadership and Change Management|Decision-Making Under Uncertainty|Regulatory Awareness|Execution Discipline|Data-Driven Reporting and Analytics

Required minimum qualifications:

A holder of Bachelor’s degree in Business Administration, Project Management or related fields
Master’s degree in a related field such as MBA, MSc Project Management and professional certification: PMP, Prince2, SAFe, AgilePM
Working experience of not less than 5 years of professional experience in the banking/financial services, 3 of which must be in senior leadership role
Proven expertise in managing complex, multi-year transformation programs (digital, regulatory, operational, core platforms
Strong financial acumen and experience managing multimillion-dollar budgets.
Deep understanding of the Tanzanian banking landscape especially in cooperative or microfinance

How to Apply:

Coop Bank is an equal opportunity employer and promotes gender equality.

Send your application pack in pdf format comprising documents in (a)-(e) addressed to the Managing Director, Coop Bank Tanzania only through Ernst & Young email address info.tanzania@tz.ey.com i.e

(a) An application letter not exceeding 3 pages showing how you meet the position requirements

(b) Copies of your university degrees and its transcript (For Foreign Universities degree attach TCU letter of recognition of your degree).

(d) Contact address including telephone number(s) and email address(s) and

(e) Names and full addresses/contacts of three (3) professional related referees

Deadline for receiving applications is 17:00 hours Wednesday December 31st 2025