Head of SME at Airtel
Responsibilities
Implementation and administration of SME sales policies and programs within guidelines and established best practices and market standards
- Accurately forecast annual, quarterly and monthly revenue streams
- Design and implement corporate data strategy
- Own the Fixed data revenue stream and grow the segment
- Discuss strategic issues with executive management
- Develop proposals for corporate and SME growth in the country
- Analyze business opportunities and set priorities
- Formulate and present business plan proposals
- Initiate and monitor performance and take corrective action required
- Liaise with budgeting & reporting to formulate a draft departmental budget and set targets for direct reports
- Define and optimize work processes
- Be up to date on all sales and marketing activities within Airtel and competitors.
Formulation and implementation of business planning for SME segments in line with Enterprise strategy in order to steer the department towards realization of business objectives
- Establishes and manages effective programs to address the following issues
- New account sales and sales operations growth
- Retention activities for SMEs
- Enhancement of professional service revenue
- Sales of emerging products/services
- Pro active competitive strategies and targeted sales campaign
- Proper use and level of sales support
- Management of department expenses
Maintains expertise in the company’s products and services to effectively manage sales activities
- Guide the SME team in terms of the science and Art of Enterprise Sales
- Evaluates effectiveness of lower-level managers /supervisors and sales reps; recommends necessary changes
- Manages, develops and motivates staff:
- Oversee activities of personnel (Hires, coaches, appraises, motivates, rewards, disciplines, recommends termination as necessary)
- Manage the launch, product life cycle, pricing, channel and promotional strategies for products in alignment with global objectives
- Increase Market share
- Increase SME market share by expanding Visibility networks and fill gaps in both existing and new markets
- Create and build scalable alternative indirect sales channels that support products sales within the SME Markets aligned with Business Markets strategy
SMB Market intelligence & customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept Customer Satisfaction
- Understand and appreciate market trends, competitors’ movement and industry information to serve customers better
- Achieve high customer satisfaction with decision makers
- Provide one-stop ICT experience to
customers regarding all Airtel services. lead bids or RFPs to ensure
proposals are submitted to win; ensure that all
Qualifications
Educational Qualifications & Functional / Technical Skills
- A degree in Marketing or Commerce from a recognized/accredited university/college.
Relevant Experience (Type of experience and minimum number of years)
- 5 years Experience in managing personnel
- Experience in telecommunications
- Ability to motivate people to increase sales and productivity
- Energetic personality
- Attention to detail
Other requirements (Behavioural etc.)
- Setting high goals or standards of performance for oneself
- Dissatisfaction with average performance
- Active attempts to influence events to achieve goals; self-starting rather than passive acceptance
- Taking action to achieve goals beyond what is necessary, originating ideas and actions
- Influencing and persuading: Communicate information or arguments in a manner that gains agreement or acceptance
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Head of Corporate Sales at Airtel
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude.
Innovation with an entrepreneurial spirit drive us. If you like
“ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that
enrich the lives of communities we serve. we roll up our sleeves to win
with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in
addition to a brilliant opportunity to build a career in your field of
expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
Implementation and administration of corporate sales policies and
programs within guidelines and established best practices and market
standards.
Accurately forecast annual, quarterly, and monthly revenue streams
Design and implement corporate data strategy
Own the Fixed data revenue stream and grow the segment
Discuss strategic issues with executive management.
Develop proposals for corporate and multinational growth in the country
Analyze business opportunities and set priorities
Formulate and present business plan proposals
Initiate and monitor performance and take corrective action required
Liaise with budgeting & reporting to formulate a draft segment budget and set targets for direct reports
Define and optimize work processes
Be up to date on all sales and marketing activities within Airtel and competitors.
Formulation and implementation of business planning for corporate
segments in line with corporate strategy to steer the department towards
realization of business objectives
Establishes and manages effective programs to address the following issues:
New account sales and sales operations growth
Retention activities for both Corporate and Multinational
Enhancement of professional service revenue
Sales of emerging products/services
Pro active competitive strategies and targeted sales campaign
Proper use and level of sales support
Management of department expenses
Maintains expertise in the company’s products and services to effectively manage sales activities
Guide the corporate and multinational team in terms of the science and Art of Corporate Sales
Evaluates effectiveness of lower-level managers /supervisors and sales reps; recommends necessary changes.
Manages, develops and motivates staff:
Oversee activities of personnel (Hires, coaches, appraises, motivations,
rewards, disciplines, recommends termination as necessary)
Qualifications
Educational Qualifications & Functional / Technical Skills
A degree in Marketing or Business Administration from a recognized/accredited university/college
MBA is an added advantage.
Relevant Experience (Type of experience and minimum number of years)
8-10 years’ Experience in Corporate sales from Telecom, Banking or Manufacturing Industries
5 years’ Experience in a senior Management Role
Experience in telecommunications Industry is desirable
Ability to motivate people to increase sales and productivity
Excellent analytical Skills
Other requirements (Behavioural etc.)
Able to operate in a performance driven organization
Good organizational and teamwork skills
Self-motivated, enthusiastic, energetic
Attention to detail
Confident, assertive with good negotiation skills
Excellent time Management Skills
Customer-centric
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Job Info
Job Identification
764
Posting Date
04/17/2026, 09:26 AM
Job Schedule
Full time
Locations
Airtel Tanzania, Tanzania, DAR ES SALAAM, TZ