New Jobs at Vodacom


Digital Lending Executive at Vodacom

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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Reporting to the M-Pesa Business Development Manager Digital Lending. The role involves execution and implementation of digital lending products roadmap based on the strategic direction of the company.

What you’ll do

1.    Execute the Lending product portfolio as per the strategy aligned.
 Drive day to day products initiatives as per the aligned strategy. This means to ensure customers are well engaged through BTL, ATL and Digital campaigns with regards to lending products.
Develop, execute and manage implementation of lending products adoption strategy. This include creation of tentative business case and ensuring objectives are meet.
Ensure deliverable of revenue targets on each product line.
Provide day to day analytical insights and reports on product performance and advice lending manager accordingly. 
Ensure top mind of the dynamics of Lending market in Tanzania and around the world. This include observing and reporting of competition and change of customer and business pattern.

2.    Execute and manage Lending products roadmap.
Bring about innovation of new Lending product to fit the market need and drive M-Pesa ambitions on digital lending space.
Continuous review, evaluate and enhance the current product offering. To ensure that all products offered are in-tune with customer needs and deliver an excellent customer experience and profitability.
Drive execution of products enhancements as per the roadmap stipulated. 

3.    Stakeholder engagements
Develop, engage and execute new strategic partnership with financial institutions and other stakeholders with regards to lending products and services. 
Maintain internal and external stakeholder relationships with regards to current products and ensure smooth flow of communication and interaction among partners and management.
Together with Lending Manager drive business negotiations with partners and ensure M-Pesa ambitions are met.

4.    Business intelligence
Provide business insights on customer behaviour and advice on different plans to ensure growth and adoption of Lending products to deliver performance and revenue growth.
Deliver Customer Surveys and research insights with regards to offered Lending products and services in order to capture customer needs, concerns and margining requirements.
Develop strong customer relationship strategy this includes design and deploy different initiatives to deliver customer growth and products revenue line growth. 
Drive integration with CVM platforms in delivering of product initiatives growth.
Provide timely market/competition feedback.

5.    Product Compliance
Ensure all products/business development principles and standards set by Vodacom are adhered towards implementation of new and existing products. To ensure that all necessary documents are provided and submitted.
Provide key updates to the financial service regulations and ensure all products and services are delivered as per the stipulated regulations. 
Support product regulatory approval and risk and compliance management.

QUALIFICATIONS & EXPERIENCE
1.    2 Years or more experience working in Digital Lending or Mobile Money or Banking/Financial Services preferably with experience of digital financial products. 
2.    Bachelor Degree in Commerce, Economics, Financial technology or related fields. Master’s Degree will be added advantage.
3.    Strong analytical skills, conceptual thinking, problem solving ability and strong business acumen. 
4.    Strong understanding of all aspects of local markets and needs of customer.
5.    Strong knowledge of mobile money, Fintech and financial services most preferably Digital Lending.
6.    Self-starter with exceptional people, strong presentation and communication skills.
7.    Passion and commitment to driving mobile money growth and innovation.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

CLICK HERE TO APPLY

Senior Specialist: OE and Changes at Vodacom

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Role purpose: 
•The role is accountable to drive the Organisation Effectiveness (OE) agenda and will be required to provide subject matter expertise and guidance to the HR teams as required. The role will support and enable the Organisational Effectiveness & Change strategy through identifying and leading the development and implementation of OE projects and initiatives that will include, amongst others, organisation design and diagnosis, data analytics, organisation effectiveness & efficiency, maintenance of organisational job architecture as well as change and cultural transformation.
•The incumbent will be required to partner and share expert knowledge and best practice with various internal stakeholders such as HRBPs and functional leaders.
Key accountabilities and decision ownership: 
•    Work closely with functional leaders, executive leaders, HRBP to align functions to the business strategy through proactive and continuous diagnosis of organisational effectiveness, organisational sizing and implementing sustainable organisational improvements
•    Support company-wide digital transformation projects as well as business unit specific change and transformation initiatives through effective macro level organisation design 
•    In partnership with the relevant HRBP and HRD, develop and drive a continuous efficiency agenda for defined business areas by assessing and improving OE metrics such as average span, deepest layers, management ratios, employment costs and other metrics.
•    Shape and influence future thinking around organisational operating models and design, ways of working, efficiency and managing change by drawing best practice from Vodacom Group teams and external market sources.
•    Drive simplification and reduce duplication of activities & processes within defined business environments by sustainably re-focussing resources to new revenue streams and/or strategic enablers through detailed analysis.
•    Support HRBPs with effective workforce planning  through monitoring permanent and contractor employment costs/headcount
•    Contribute to innovative approaches to projects and initiatives, effective problem solving as well as a culture of new idea generation, calculated risk taking and knowledge sharing.
Core competencies, knowledge and experience:
•    Minimum 5 years’ relevant work experience with proven exposure to organisational effectiveness (organisation design & operating models), and organisation efficiency
•    Proven exposure to business restructuring, transformation and people change initiatives (incl. working with senior business leaders)
•    Knowledge and exposure to agile organisation design and methodology
•    Understanding and experience of workforce planning (headcount & employment cost)
•    Theoretical understand and working knowledge of job architecture methodology
•    Good understanding of job evaluation methodology (e.g. Paterson, Hay System, Willis Towers Watson’s Global Grading System)
•    A good understanding of change management frameworks and experience in developing change management plans.
•    Strong relationship building and partnering skills
•    Good understanding of multinational corporate business and operating at a tactical level across multiple business and geographies in a key industry (Telco, Technology or Consulting experience is an added advantage)
•    Strong learning agility and curiosity 
•    Analytical thinker with good written and communication skills
Must have experience and technical / professional qualifications: 
•    BCom degree in Industrial Psychology, Human Resource Management, or related field (essential)
•    Postgraduate degree in Human Resource Management or related field (advantageous)

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

CLICK HERE TO APPLY

HOD: IT Strategy & Software Engineering 

This role is central to shaping and executing our technology strategy, driving digital transformation, and ensuring scalable, future-ready solutions across the organization.

Key Responsibilities

•Lead the formation and execution of IT strategy, including budget planning and management.

•Drive digital transformation initiatives and champion innovation across the enterprise.

•Oversee project and program management, ensuring timely delivery and visibility at all levels.

•Manage product development, customer self-help solutions, and simplified customer journeys.

•Ensure effective CAPEX and OPEX spend aligned with organizational strategy.

•Promote agile adoption, modernized architecture, and emerging technologies.

•Nurture talent through upskilling, reskilling, and performance management.

Skills, Competence, Knowledge & Qualifications

Key Skills & Competencies
•Strong leadership and people management
•Strategy formulation and execution
•Project & Program Management
•Agile ways of working and scaled agile adoption
•Product development and enterprise architecture
•Digital transformation and change management
•Stakeholder management and business acumen
•Artificial Intelligence
•Analytical, planning, and budgeting expertise

Qualifications
•Bachelor’s degree in computer science or engineering
•5 to 10 years’ experience in senior management and similar environment
•Experience with GSM & Mobile Money products and services
•Project management knowledge and experience (advantageous)
•Accounting knowledge (added advantage)

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

CLICK HERE TO APPLY
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