Key Account Manager_Corporate at Airtel

At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities
Grow Revenue (Push the acquisition of new Business from corporate business segment in Tanzania)

Increase the corporate accounts revenue by 30% year on year through farming and hunting
Retain existing corporate customers with churn below 3%

Capture Businesses from Competition/ new entrants in the market

Establish an evolving target list of organizations not in Airtel Tanzania’s books – new entrants or from competitors
Plan Effective and Call Plans
Understand the needs of prospective customers
Create and do sales presentations to match company’s products/services with identified needs
Provide solutions to products/services through face-to-face contact
Write and follow up on Tenders and proposals
Knowledgeable of Airtel Tanzania’s products/services to facilitate sales efforts
Maintains sales records and prepares sales reports
Increase share of wallet

Maximising the number of products and services sold to the existing by introducing solutions
Alerts client to new or improved product/services
Contacts and visits existing customers to determine needs
Minimize debts

Work with contact person and proactively keep the account debts to a minimum
Be innovative
Minimize churn at account level

Suggest products and services to be developed with marketing department
Determine ways to differentiate from competitors
Work with management to identify up sell opportunities
Maintain a regular schedule of contact
Cement relationship with clients
Assist marketing with design and promotional strategies
Managing Key Accounts

Develop, implement, and control account development plans to maximize new and repeat sales from the accounts
Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, to maximize awareness and use of our service
Ensure that all customer information is entered accurately and in a timely fashion on to the selected Airtel customer database
Customer Retention

To achieve agreed retention targets within an existing sector account portfolio
To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with Airtel capabilities
To be the central point of contact for all allocated customer account sales-related issues within the customer portfolio and the conduit for customer communication for all other service-related situations.

Qualifications
Educational Qualifications & Functional / Technical Skills

University degree in business, sales, marketing, or equivalent qualifications
IT Literacy, an added advantage
Relevant Experience (Type of experience and minimum number of years)

3- 5years’ experience managing corporate business/sales representing business enterprise products and solutions (digital infrastructure and digital services); this is mandatory
Specific segment experience would be a benefit (e.g. banking and finance, hospitality, healthcare etc.)
Other requirements (Behavioural etc.)

Able to operate in a performance driven organization
Good organizational and teamwork skills
Ability to quickly react to changes
Ability to work on tight deadlines
Self-motivated, enthusiastic, energetic
Excellent and effective communications skills, both orally and written
Attention to detail
Confident, assertive with good negotiation skills
Excellent time Management Skills
Customer-centric
Maintain high levels of integrity
Able to operate in a performance driven organization
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Job Info
Job Identification
802
Posting Date
06/23/2026, 03:42 PM
Apply Before
07/01/2026, 06:11 PM
Job Schedule
Full time
Locations
Airtel Tanzania, Tanzania, DAR ES SALAAM, TZ

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