Digital Tools officer at IITA
Description
- Provide expertise to the PROSSIVA project in digital tool development, ICT data handling and web page management.
- Serve as the focal point for the Digital Tools and Scaling Pillar for the cassava component in Tanzania and report on Pillar progress during cassava component meetings
- Link with the Seed Tracker ICT platform team of IITA-Ibadan to support the scaling of the Seed Tracker application, and the enhancement of its features
- Work with regulatory partners in Tanzania to enhance their use of Seed Tracker and increase their capacity to run the system independently, particularly for self-certification
- Collect data analytics on seed producer SeedTracker usage for self-certification
- Work with colleagues and partner institutions to enhance the integrated application of digital tools by regulators and seed producers
- Work with colleagues to extend the use of the AI variety identification app – CropVAR
- Deliver reports summarizing Pillar progress, including metrics quantifying data delivery, ICT tool usage, and access to the project website.
- Perform all other related duties that may be assigned from time to time by the supervisor.
Benefits
- A first degree in Computer Science, Information Technology, Software Engineering, or a closely related field.
- Proven experience in digital tool development, ICT data management, and web page/website administration.
- Experience working with digital platforms, databases, and data analytics tools.
- Familiarity with agricultural digital tools and platforms is an added advantage.
- Demonstrated experience in supporting system scaling, feature enhancement, and user adoption of digital applications.
- Experience of working with stakeholders, including government/regulatory bodies and development partners, is desirable.
- Strong analytical, reporting, and documentation skills.
- Excellent communication and coordination skills.
- Ability to work independently and as part of a multidisciplinary team.
IT Support Assistant at IITA
Description
- Assist to provide software and hardware support for all of IITA’s computer systems.
- Assist in support of end – users with IT related problems in a responsive and service-oriented manner.
- Assist in development and maintenance of the WLAN networks (Satellite, fibre, radios, Internet, ect)
- Assist in set – up, management and maintenance of IT related equipment.
- Assist to monitor back up jobs and ensure high level of completion success rate
- Assist to help put processes in place to maintain a stable network environment.
- Assist to trouble, shoot, installation and implementation of systems.
- Assist to develop and monitor performance levels of software and hardware and evaluate recommend and propose alternative methods of information processing.
- Assist in continuous improvement of network intrusion security and Antivirus protection procedures to achieve a secure and virus – free networking environment.
- Assist to maintain hardware and software maintenance agreements to ensure integrity of operation processes.
- Assist in maintenance of a comprehensive and functional inventory of IITA IT equipment (hardware and software).
- Assist in liaising with IT support staff at other IITA sites within the East and southern Africa region plus Headquarters.
- Assist to dissemination of specific procedures manuals for operating routines and network management tasks
- Assist in implementing IT policies, procedures, and standards.
- Provide support during meetings, workshops, and virtual sessions (e.g., setting up projectors, video conferencing tools).
- Liaise with external service providers for IT-related services when necessary.
- CCTV installation, maintenance, and configuration
- Wireless network support and maintenance
- Perform any other duties as may be assigned.
Requirements
Required Qualifications and Experience
- Bachelor’s degree in information technology, Computer Science, or a related field.
- At least 1–3 years of relevant experience in IT support.
- Basic knowledge of networking, operating systems (Windows/Linux), and common office applications.
- Experience with troubleshooting hardware and software issues.
Skills and Competencies:
- Strong problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
Customer-service oriented with a proactive attitude.
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