SME Banker - Morogoro at Absa
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
To manage and sustain a portfolio of Business Banking –
Enterprise customers, building long-term relationships founded on
efficient and reliable support for their business. This is achieved
particularly through quick risk assessments and managing consistency and
quality of operational service within own portfolio.
The primary objective is to maximize sustainable risk-adjusted / EP portfolio contribution.
The jobholder will additionally be responsible for business
development both with new customers and with his/her existing portfolio.
Main accountabilities and approximate time split
Accountability: Sales and Service: – 70%
- Conduct annual review of customers’ borrowing facilities (and interim review if customer circumstances [risk profile] dictate).
- Actively seek to grow own portfolio and cross sell to ensure delivery of set Targets as per current PD template.
- Consult customer owners/managers on financial/credit issues and general business practice/ideas.
- Determine the key messages, e.g., agreed service standards, and negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes. Calculating the most appropriate means of communicating them to customers.
- Deal with, and find resolutions for, customer complaints.
- Determine the products that are most effective in meeting customers’ needs and be able to sell these, at short notice, both reactively and proactively.
- Plan and co-ordinate any marketing approaches for new business and actively develop existing relationships. Co-ordinate approaches to the portfolio by businesses across the Group.
- Monitor and ensure adherence to risk service standards.
Accountability: Business Management: – 25%
- Research, create and follow up on a target list for potential new business.
- Identify priority customers using the Customer Prioritization Guidelines to assess their present and potential contribution.
- Gather all the required information that is needed to prepare and assess credit applications. Role holder will be expected to input certain key information such as judgmental information.
- Monitor and control the quality of the portfolio using “Condition of Sanction” triggers where possible and in accordance with RM guidelines and Bank policy.
- Manage “Early Warning List” customers to reduce risk, following H.O. and Regional guidance provided.
- Adhere to procedures and guidelines within the BB RMCD.
Accountability: Staff Management: – 5%
- Day-to-day co-ordination of Business Banking customer management within the branch in provision of consistent service quality and risk.
Risk and Control Objective
- In the event of major issues in the business unit, act as crisis coordinator and allocate tasks to the crisis teams.
- Review the risk and compliance profiles of the business unit on a regular basis and provide consultative support to the Managing Director on changes that are required to rebalance risk and reward where required.
- Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
- Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgment and responsible risk management.
- Keep up to date on all regulatory changes and can articulate the impact to the Business, be well informed on the industry thinking.
- All mandatory training completed to deadline.
Technical skills / Competencies
Personal Attributes:
- Meeting customers’ needs
- Managing relationships
- Personal organization
- Self-development
- Adaptability
- Working with others
- Decisiveness
- Active listening
- Analytical thinking
- Judgment
- Entrepreneurial mindset
Skills required to undertake the role:
- Relationship skills
- Risk skills
- General Corporate skills
- Leadership and team skills
- Product skills
- Communication skills
Knowledge of the bank’s products, services and policies required to undertake the role:
- The jobholder will be required to have a detailed knowledge of the core set of Business Banking products.
- For Complex products, a good knowledge will be required sufficient to: –
- Recognize the changing needs of the customer.
- Identify products/service that best satisfies customer need.
- Introduce the product/service.
- Co-ordinate the introduction of the relevant Group product specialist.
- Deal with customers directly as required.
- A good knowledge of the products & services available in the Personal Sector is also required to satisfy the individual financial needs of business owners/key individuals.
- The jobholder will require a broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.
Knowledge, Expertise and Experience
Education
- Business degree preferred
Training likely to assist effectiveness in the role, and which may have been completed prior to undertaking this role:
- Risk assessment and management
- Presentation, influencing and negotiating
- Communication
Additional details of exceptional aspects of the demands of the role:
- Required to form relationships with customers, therefore minimum tenure will be 2 years.
- The jobholder will need to be able to communicate in such a way as to ensure their ongoing credibility when dealing with financial controllers of companies, in addition to owner-managers.
- The jobholder’s portfolio will consist of a full range of Business Banking customers, including the more challenging customers, who will often be subject to competitive approaches from other banks.
- Business development activity will be similarly demanding.
Absa Values
Absa Values and Behaviors represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
CLICK HERE TO APPLYHead of Business Performance and Analytics (BP & A) at Absa
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
• To provide the senior management team with an insightful
knowledge of the bank’s business drivers through robust and challenging
analysis.
• To provide a proactive approach to improving quality of management information and analysis.
• Act as a focal point for communication between Finance and other
departments / clusters within ABT and Group Finance on budget and
performance issues.
• Identify cost drivers and recommend cost control / management initiatives
• To lead the business analytics team.
• As part of Finance function leadership team to play a leadership
role by providing insights, ideas and technical accounting and business
solutions for the betterment of the bank
· To co-ordinate preparation of ABT’s medium term plan and budgets including providing management with analytical support to enable them to prepare and submit quality budgets within agreed periods.
· To challenge functional budgets thereby ensuring that they are realistic and stretching.
· To ensure capital budgets are adhered.
· Build a relationship with all budget holders at all levels.
· Ensure functional and Group cross working in Country and with Group and Cluster Teams.
· To agree key budget assumptions and to prepare the budget timetable.
· Prepare CMC and Board packs on performance assessment against set budgets
Performance Management 50%
· Effective presentation of detailed business performance analysis through production of monthly management accounts.
· Support and constructively challenge monthly results, forecasts and plans for each of the business line.
· Perform ad hoc analysis within set deadlines and as requested by senior management.
· Identify value adding initiatives in conjunction with Chief Financial Officer and other business leaders in other functions.
· Provide accurately segmented information on income, costs and balance sheet to satisfy internal and external functional needs.
· Prepare and submit / forward Ml requests from CMC members and Group Finance within agreed deadlines and to ensure the information meet the highest standard.
· To prepare capital plans and to review every month to ensure that there are no violations of WRA ratios and other BOT requirements
· Be aware of and up to date with all financial and commercial issues affecting the bank.
· Recommend system enhancements to strengthen financial management systems.
· Managing group reporting that falls under planning and performance management.
Staff Management 10%
· Help team members to identify strengths and weaknesses in their own skills and attributes, review their self-development plans and ensure training and development needs are accommodated.
· Coach team members on Planning & Performance Management.
· Assess employee’s performance against contract. Review and input to Performance Management Reviews.
Risk and Control Objective
· Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
· Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
· Adhere to Barclay’s policies and procedures applicable to own role, demonstrating sound judgment and responsible risk management.
· Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future.
· Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
· Continuous and proactive engagement with regulatory bodies, unions where applicable
· All mandatory training completed to deadline.
Education and Experience Required
Education
- Bachelor’s degree in Accounting, Finance, Taxation, Banking, Actuarial Science or Computer Science.
- CPA (T)/ACCA Qualified Member – Qualified Certified Accountant is a must.
Knowledge & Skills and Experience requirement: (Maximum of 6)
§ Very strong computer and MI skills necessary for preparation of financial and performance presentations to senior management and Board of Directors. Advanced level skills on Microsoft Excel, Word and PowerPoint
§ Strong analytical and diagnostic skills.
§ Strong planning skills – Experience in budgeting process in organizations
§ Excellent communication skills at all levels.
§ Excellent understanding of competitive activity.
§ Good understanding of global and domestic economic trends.
§ Ability to work to tight deadlines without compromising quality.
§ Strong team player with good interpersonal, negotiation and influencing skills. Ability to influence senior management across the business.
§ Experience in the financial services environment.
§ Experience in Leadership positions of not less than 3 years leading a team of two people or more and overall experience of not less than 5 years.
§ Excellent Accounting knowledge
§ Flexibility and experience to work as Financial Controller will be an added advantage
Personal Attributes:
§ Results oriented
§ Strong in analysis and judgment
§ Strategic approach to issues
§ Information gathering
§ Business awareness
§ Team player
§ Good communication
§ Quality conscious
Knowledge of the bank’s products, services and policies required to undertake the role:
§ Broad knowledge of the Bank’s financial, costing and management accounting processes.
§ Good knowledge of the bank’s products and services.
§ Good Knowledge of Bank’s balance sheet structure.
Other requirements specific to the role:
§ Experience of working in a financially focused role.
§ Experience of providing financial support and advising and influencing business management.
§ Excellent analytical skills to enable financial and operational analysis and interpretation.
§ Able to assimilate, interpret and communicate complex financial analysis to non-financial people.
Training likely to assist effectiveness in the role, and which may have been completed prior to undertaking this role:
§ Product / Service knowledge
§ Influencing and Negotiation Skills
§ Presentation Skills
§ Leadership and Team Management training.
Absa Values
Our Values provides a framework for how we in Absa work together and how we serve our customers and the communities we are in:
· Trust
· Resourceful
· Stewardship
· Inclusive
· Courage
CLICK HERE TO APPLYBusiness Intelligence Analyst at Absa
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
The BI Analytics & Insights Analyst is responsible for transforming raw data into actionable business insights through advanced analytics, data engineering, visualization, and predictive modelling. The role bridges business intelligence to support strategic decision making, operational efficiency, and data driven culture while ensuring strong data governance and quality standards.
Key responsibilities and approximate time split:
Business Intelligence & Analytics
- Partner with business stakeholders to understand analytical requirements and translate them into BI and advanced analytics solutions.
- Develop, maintain, and optimize BI solutions that provide insights into business performance, trends, and risks.
- Define and manage KPIs, metrics, and analytical frameworks aligned with business strategy.
- Perform deep dive analyses to identify patterns, root causes, and improvement opportunities.
- Design and maintain KPIs covering:
- Revenue & profitability
- o Customer acquisition & retention
- o Credit portfolio performance
- o Liquidity & balance sheet metrics
Support management reporting, executive dashboards, and board‑level insights.
- Provide root‑cause and variance analysis for financial and operational performance.
Data Engineering & Data Modelling
- Design, build, and maintain scalable data pipelines (ETL/ELT) from multiple source systems.
- Develop and optimize data models (star/snowflake schemas) for analytics and reporting.
- Ensure data accuracy, consistency, and performance across analytical datasets.
- Collaborate with IT and cloud teams on data architecture and platform optimization.
Power BI & Data Visualization
- Design and deliver interactive, high‑performance Power BI dashboards and reports.
- Apply best practices in data visualization, UX/UI, and storytelling.
- Implement DAX calculations, measures, and time intelligence.
- Manage Power BI datasets, data refreshes, security (RLS), and deployment pipelines.
- Manage dataset refreshes, performance optimization, and Row‑Level Security (RLS).
Data Governance & Quality
- Enforce data governance standards, definitions, and master data management.
- Ensure compliance with data privacy, security, and regulatory requirements.
- Implement data quality checks, validation rules, and documentation.
- Maintain data dictionaries, lineage, and metadata.
Collaboration & Enablement
- Act as a trusted analytics advisor to business teams.
- Train and support users on BI tools, dashboards, and data interpretation.
- Contribute to analytics best practices, standards, and continuous improvement initiatives.
Required Qualifications
- Bachelor’s degree in computer science, Actuarial Science, Data Science, Statistics, Information Systems, Engineering, Economics, or related field.
- Master’s degree is an added advantage.
Preferred Experience
- Minimum 4 years technical experience
- Experience in working within a large complex organization with multiple stakeholders
Knowledge and Skills
Technical Skills
- Business Intelligence: KPI design, analytics frameworks, stakeholder engagement.
- Power BI: Advanced DAX, Power Query, data modelling, RLS, performance optimization.
- Data Engineering: SQL (advanced), ETL/ELT, data pipelines, data warehousing.
- Databases: SQL Server, PostgreSQL, Oracle, or cloud data platforms.
- Data Governance: Data quality, metadata management, privacy and security concepts.
Behavioral Competency
Competency definition/descriptor Level
- Problem-solving skills: Ability to identify and solve complex problems using analytical thinking and creativity- Intermediate
- Attention to detail: Ability
to maintain accuracy and thoroughness in all tasks, from data collection to analysis and reporting-Intermediate
- Curiosity and continuous learning: Passion for learning and keeping up with the latest trends and developments in the field of data science-Intermediate
- Strong analytical thinking: Ability to approach problems in a logical and systematic manner, using data-driven insights to guide decision-making-Intermediate
- Effective communication skills: Ability to articulate complex ideas and findings in a clear and concise manner, both verbally and in writing. –Intermediate
- Time management and prioritization: Ability to manage multiple projects and deadlines, prioritize tasks effectively, and deliver high-quality work on time-Intermediate
- Adaptability and flexibility: Ability to adjust to changing priorities, work in a dynamic environment, and thrive in a fast-paced setting-Intermediate
Absa Values
Absa’s Values and Behaviors represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
- Trust
- Resourceful
- Stewardship
- Inclusive
- Courage
Education
Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)
CLICK HERE TO APPLYTransactional Banking Product Manager at Absa
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
Reporting to Head of Transactional Banking
To understand the competitive environment for Cash Management
and Trade (customer needs and behavior, competitor offerings, service
standards etc) and to respond to the consequent opportunities or threats
through appropriate reviews of our product offerings.
To ensure that new identified and developed Cash Management and Trade products, services and systems are enhanced and/or rolled out on time and within budget, consistent with overall strategy to grow product revenues.
Drive utilisation of all Cash and Trade products and channels
and track key performance indicators in line with overall business
plans.
To ensure all products and their processes, through relevant
product programs and operating instructions are documented and regularly
reviewed and aligned to relevant market requirements.
Main accountabilities
Product Management
§ Ability to independently receive, solve and recommend practical solutions on Technical Cash Management Services/ Trade queries for Absa Tanzania.
§ Manage communication within the targeted portfolio on network, tariffs and operational process and procedure.
§ Actively disseminate Absa Transactional Services Capabilities through business interaction (clients and staff), formal internal/external presentations
§ Report and alert the coverage team on outstanding sales volumes and sales revenues for top Corporate Banking customers.
§ Adherence to Product pricing and perform periodical tariff review.
§ Co-ordinate After Sales Support and customer training for the various products under Cash Management / Trade
§ Remaining abreast of competitor trends on related transactional products/services
§ Providing specialist support to all internal contacts/users (RMs, Markets & RBB)
§ Product conceptualizing process for developments/enhancement where identified.
Risk and Controls Objectives
§ Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture.
§ Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
§ Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future. Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
§ Continuous and proactive engagement with regulatory bodies, unions where applicable
§ All mandatory training completed to deadline
Technical skills / Competencies
§ University Degree
§ Knowledge of trade and cash management products, their features, applications and potential improvements.
§ Knowledge of the local market, customers and competitors
§ Comprehensive knowledge of banking operations.
§ Strong analytical skills
Knowledge, Expertise and Experience
Essential
§ Experience handling key corporate customers.
§ Ability to work to tight deadlines.
§ Self motivated & work with minimum supervision.
§ Interpersonal & communication skills
Experience:
§ Customer Service background preferably in Banking sector
§ Product development/Management with e-channels as an added advantage
§ Commercial Operations/IT/Project Management
§ Experience in a product/sales role within Corporate Banking will be of added advantage.
Knowledge of the Bank’s products, services and policies and/or other specialist knowledge required to undertake the role:
§ Good knowledge of AML/Sanctions modules
§ Good understanding of Electronic Banking platforms and channels
§ Good understanding of business working capital requirements as well as LC’s & BGI’s
§ Broad understanding of Payment & Collections services including distribution channels
§ Bank’s general operational procedures understanding for key partners e.g. branches, CSC, Operations & IT
Training likely to assist effectiveness in the role and may have been completed prior to undertaking this role:
§ Advanced Product training – Transactional Products
§ Customer Relationship Management
§ Certificate in International Cash Management (CertICM)
§ Negotiation skills
Absa Values
Absa’s Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
· Trust
· Resourceful
· Stewardship
· Inclusive
· Courage
Education
National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)
CLICK HERE TO APPLY