NMB Bank Plc has published a comprehensive recruitment announcement covering nine professional roles across its Head Office, zonal operations, and specialized business units. As one of Tanzania’s leading financial institutions, NMB Bank Plc plays a critical role in driving inclusive economic growth, supporting corporate and retail banking, strengthening governance, and advancing digital and operational transformation across the banking sector.
This recruitment round is significant due to its breadth and strategic focus. The vacancies span Wholesale Banking, Human Resources, Operations Transformation, Data Management, Personal Lending, Credit Origination, Talent Acquisition, and Employer Branding. Collectively, these roles support customer experience excellence, operational efficiency, people strategy, and long-term institutional resilience. A total of 9 positions are available, distributed across Dar Es Salaam, Zanzibar, Northern Zone, and Head Office functions.
Below is a detailed overview of all available positions included in the job description.
Client Service Analyist (1 Position(s))
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Employer: NMB Bank Plc
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Location: Northern Zone, Clock Tower
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Number of Posts: 1
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Notes or Duties:
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Provide enhanced customer experience through proactive engagements and effective account management of Corporate Business under Wholesale Banking
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Work closely with Relationship Managers as a business support partner for client retention and business generation
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Manage client relationships through regular contacts and visits
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Reduce dormancy and churn through service relationship management
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Resolve escalated complaints in collaboration with internal stakeholders
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Conduct service recovery initiatives and loyalty rebuilding
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Participate in service reviews and proactive client calls
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Ensure compliance with regulatory, risk management, and operational controls
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Embed NMB values, ethics, and code of conduct
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Client Service Analyist (1 Position(s))
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Employer: NMB Bank Plc
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Location: Dar Es Salaam Zone, Zanzibar
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Number of Posts: 1
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Notes or Duties:
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Provide enhanced customer experience for Corporate, Government, Institutional, and Agri-wholesale Banking clients
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Support Relationship Managers through analytics, engagement, and timely service
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Manage client relationships and monitor service utilization behavior
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Handle escalated complaints and service recovery initiatives
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Participate in service reviews and monthly proactive client engagements
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Ensure compliance with regulatory requirements and operational controls
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Continuously identify service and process improvement opportunities
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HR Business Partner (1 Position(s))
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Employer: NMB Bank Plc
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Location: Head Office
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Number of Posts: 1
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Notes or Duties:
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Act as a strategic HR partner aligned with organizational goals
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Lead performance management, learning and development, talent acquisition, and staff engagement initiatives
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Coach line managers on people management, performance, and change
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Ensure HR governance, compliance, audit readiness, and budget control
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Champion change management and organizational effectiveness
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Promote NMB core values and ethical standards
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Manager; Operation Transformation & Assurance (1 Position(s))
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Employer: NMB Bank Plc
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Location: Head Office
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Number of Posts: 1
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Notes or Duties:
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Drive enterprise-wide transformation and continuous improvement initiatives
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Oversee process governance, controls, and performance measurement
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Lead analytics-driven process improvement and re-engineering programs
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Investigate process failures and customer incidents
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Partner with senior leadership to align transformation initiatives with strategy
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Promote efficiency, cost optimization, and enhanced customer experience
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Project Manager; Data Management Program (Fixed term – 2 years) (1 Position(s))
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Employer: NMB Bank Plc
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Location: Head Office, Hq
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Number of Posts: 1
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Contract / Employment Type: Fixed term – 2 years
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Notes or Duties:
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Lead implementation of data management initiatives and governance maturity programs
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Coordinate cross-functional teams and vendors
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Develop program plans, governance frameworks, and risk management structures
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Oversee system integration, testing, and handover
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Ensure cybersecurity and regulatory compliance of data solutions
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Relationship Manager; Personal Lending (1 Position(s))
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Employer: NMB Bank Plc
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Location: Head Office, Hq
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Number of Posts: 1
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Notes or Duties:
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Manage end-to-end relationships with schemes and employers
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Design and execute mass lending strategies and budgets
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Drive sales initiatives and portfolio growth
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Conduct negotiations, credit appraisals, and performance monitoring
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Ensure compliance, portfolio quality, and customer satisfaction
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Senior Manager; Client Origination (Re-advertised) (1 Position(s))
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Employer: NMB Bank Plc
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Location: Head Office
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Number of Posts: 1
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Notes or Duties:
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Supervise Analysts; Client Origination and evaluate counter-party credit risks
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Provide specialist credit evaluation at the client interface
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Present and defend credit proposals to Credit Committees
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Monitor portfolio quality and conduct annual credit reviews
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Coach teams and manage stakeholder relationships
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Senior Specialist Talent Acquisition (1 Position(s))
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Employer: NMB Bank Plc
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Location: Head Office
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Number of Posts: 1
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Notes or Duties:
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Implement end-to-end talent acquisition strategies
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Manage recruitment plans, campaigns, and budgets
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Provide recruitment metrics and headcount reporting
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Build relationships with higher learning institutions
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Advise on labor market trends and recruitment best practices
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Sior Stakeholder Engagement & Employer Branding Manager (1 Position(s))
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Employer: NMB Bank Plc
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Location: Head Office
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Number of Posts: 1
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Notes or Duties:
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Lead stakeholder engagement and employer branding strategies
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Develop and execute employer value proposition initiatives
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Manage employer brand campaigns, analytics, and ROI
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Organize job fairs, career events, and talent pipelines
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Champion sustainability communication strategies
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Application Instructions
All applications for these positions must be submitted through the official NMB Bank Plc recruitment portal. Applicants are advised to review full job details, requirements, and submission steps directly on the portal.
Apply through the NMB Bank Plc Careers Portal
Important Dates
All key deadlines and date-related information are summarized below.
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Client Service Analyist (Northern Zone): Opening 09-Feb-2026 | Closing 23-Feb-2026
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Client Service Analyist (Zanzibar): Opening 09-Feb-2026 | Closing 23-Feb-2026
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HR Business Partner: Opening 06-Feb-2026 | Closing 20-Feb-2026
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Manager; Operation Transformation & Assurance: Opening 26-Jan-2026 | Closing 09-Feb-2026
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Project Manager; Data Management Program: Opening 04-Feb-2026 | Closing 18-Feb-2026
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Relationship Manager; Personal Lending: Opening 09-Feb-2026 | Closing 23-Feb-2026
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Senior Manager; Client Origination (Re-advertised): Opening 30-Jan-2026 | Closing 09-Feb-2026
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Senior Specialist Talent Acquisition: Opening 06-Feb-2026 | Closing 20-Feb-2026
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Senior Stakeholder Engagement & Employer Branding Manager: Opening 20-Jan-2026 | Closing 17-Feb-2026
Conclusion
This recruitment drive represents a major opportunity for professionals seeking to advance their careers within a leading financial institution that values integrity, innovation, and inclusive growth. Each role plays a critical part in strengthening NMB Bank Plc’s operational excellence, customer experience, people strategy, and long-term sustainability.
Qualified candidates are strongly encouraged to submit their applications early to ensure full consideration. NMB Bank Plc reaffirms its commitment to equal opportunity employment and encourages applications from female candidates and people living with disabilities as part of its dedication to building a diverse and gender-balanced workforce.