Direct Sales Agent Jobs at DCB Commercial Bank
Direct Sales Agent
DCB Commercial Bank Plc Reference Number: DCB-RB-DSA-01/2026
DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance, small to medium sized businesses (MSME), as well as large corporate clients.
DCB Bank has a wide branch network of over 8 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.
We invite suitably qualified candidates to fill the positions of Direct Sales Agent.
The successful candidates will be responsible for driving the sales objective of the bank through day-to-day customers acquisition, deepening existing customer relationships and maintain operational excellence with appropriate service standards.
Responsibilities
- Acquiring new to bank customers including sales merchants by appointment, referral, solicitation or door to door service in the assigned territory.
- Registering customers to DCB Digital Platforms and educating them on how to use the bank’s self-service channels.
- Ensuring all opened accounts meet the required KYC standards.
- Generating leads, identifying repeat businesses, upsell and cross-sell bank products and services to the customers.
- Participating in campaigns and events to sell bank products and services.
- Assisting branches in identifying viable marketing and pricing opportunities.
Qualifications and Experience
- Diploma or equivalent from a recognized institution.
- Previous experience in direct sales job of bank products and services is an added advantage.
- Ability to work outside office setting, with daily exposure to outside environment.
- Flexible to work within non-standard business hours.
- Integrity, good customer service, and communication skills.
- Computer literate.
How to Apply
If you believe you are the right candidate for this position, kindly submit your application with:
- A detailed CV
- Photocopies of academic certificate
- Names of three referees with their contacts
Quote the reference number DCB-RB-DSA-01/2026 on the subject of the email and indicate the region you would like to work in (between Dar Es Salaam or Dodoma).
Applications MUST be submitted through: recruitment@dcb.co.tz
Deadline: Not later than 20th January 2026. Hard copy applications will not be accepted.
Relationship Manager, Institutional Banking – DCB Commercial Bank PLC
About DCB Commercial Bank PLC
DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance, small to medium sized businesses (MSME), as well as large corporate clients.
DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.
Job Opportunity
We invite suitably qualified candidates to fill the position of Relationship Manager, Institutional Banking.
The successful candidate will be responsible for managing and growing institutional banking relationships and ensuring the delivery of high-quality customer service to enhance profitability and strengthen the Bank’s market presence.
Responsibilities
- Building and maintaining strong relationships with institutional and liability customers to support growth and profitability.
- Cross-selling banking products and services to meet customer needs and maximize revenue.
- Monitoring the growth and performance of the transactional banking portfolio and developing effective tracking tools.
- Formulating and communicating business strategies to ensure clarity on performance, risks, and targets.
- Identifying, assessing, and reporting risks arising from customer relationships and transactions to safeguard the bank’s interests.
- Appraising opportunities for synergy across customer segments and maintaining documented customer visit reports and relationship insights.
- Preparing sales documents, including proposals, agreements, and memos, to support timely closure of business deals.
- Maintaining high service standards to retain existing clients and attract new business.
- Gathering and analyzing monthly market data and competitor insights to recommend strategies for liability growth.
- Acting as the primary contact point for institutional customers and coordinating service delivery with relevant internal teams.
Qualifications and Experience
- Bachelor’s degree from recognized university.
- 3 years’ experience in Relationship Management or Institutional Banking.
- Strong understanding of liability products, institutional banking solutions, and market trends.
- Demonstrated ability to build and maintain strong business networks and customer relationships.
- Strong analytical, sales, and negotiation skills.
How to Apply
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number DCB-RB-IB-11/2025 on the subject of the email.
To be considered, your application MUST be submitted through recruitment@dcb.co.tz not later than 01 December 2025. Hard copy applications will not be accepted.